CSR is an inseparable part of our daily strategy. More than a responsibility shared by all companies, it feeds into all of our decisions. It lights our way year after year and enables us to meet our many challenges: health and energy crises, climate change, international strife, digitisation, etc.
In our commitment to the environment, we are already one step ahead. Our actions have led to real, identifiable successes in 2023. On the roads, we have increased our use of electric vehicles thanks to a promising and ambitious partnership with Volta Trucks, which has enabled us to acquire 16 new vehicles.
In the air, we are accelerating our partnership with Air France KLM Martinair Cargo to deploy lower-impact fuels in aviation. In our facilities, we are actively reducing our energy consumption with the support of Deepki, with a 28% reduction in electricity consumption in December at our corporate headquarters.
CSR also focuses on providing a work environment that fosters personal well-being and fulfilment. This year, for the first time, rewarding all the effort made, we were awarded the Great Place to Work label in three new countries (France, England and Senegal, in addition to Spain, which had already received the label). This label is the fruit of a large number of very specific initiatives, such as the Quality of Life at Work week, or the modernisation of several of our branches to make them even more welcoming.
This report reflects an undertaking renewed every day and shows real progress that we can all be proud of. The results are possible thanks to our employees’ unwavering commitment, for which I sincerely thank them. With our gaze focused on our common goal, we continue to build the future of Heppner.
Our CSR strategy is based on five fundamental pillars and a governance system fuelled by a spirit of enterprise and responsibility that we share with our stakeholders. We measure our actions and impacts, using widely recognised indicators and benchmarks to validate our progress.
Heppner has defined its decarbonisation trajectory and is acting on all emission scopes to reduce its footprint. In 2022, the Group joined the Science Based Targets initiative (SBTi) to benchmark its progress.
Heppner is meeting the challenge of responding to the growing need for freight transport while decarbonising this activity by regularly enriching its fleet’s energy mix in an ongoing dialogue with its stakeholders.
The complementarity of rail and river freight with road transport offers a competitive, high-performance but, at the same time, sustainable alternative.
Faced with the challenges of reducing its carbon impact, Heppner has put in place an energy sobriety plan while continuing to renovate its facilities and improve their energy efficiency.
In 2023, Heppner continued to train its drivers in eco-driving, a practice that aims to reduce fuel consumption by 10% on average, as well as reducing accidents and driver stress.
Heppner is taking action to limit its impact on resources and foster circularity wherever it operates. These actions are intended to reduce impacts and give meaning.
Heppner has reduced its CO2 emissions by 8% between 2018 and 2021 and intends to continue on this path. Measuring, acting and progressing are the Group’s commitments to (re)invent logistics with less impact.
Biodiversity has long been an afterthought in corporate CSR policies, yet it is one of the 9 planetary boundaries. The challenges of preserving biodiversity are now better known and integrated into CSR guidelines.
Heppner makes room for all talents, ensuring that everyone can join the team, develop their skills and advance their career, regardless of their initial background.
CSR commitments permeate all of Heppner’s actions and ecosystem: the responsible purchasing policy carries its values beyond the Group and enables it to build lasting relationships with its suppliers.
Driven by the delivery practices of online retail leaders, the customer experience is a key challenge in the transport industry. Heppner is fully committed to this, both to retain existing customers and attract new customers.
Commitment to society and to the territories in which the Group operates is part of Heppner’s DNA. The best practices initiated locally are designed to be shared and rolled out to the entire Group, coordinated by the CSR Department and its network of representatives.
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