Make sure your clients are always available at the delivery time

To ensure they are present, the best way is to ask them when they will be there. That’s what Star Plan is all about. Your consignees schedule their delivery day themselves. Result: 99% of deliveries completed first time.

  • Consignees are happy and use the service again.
  • Fewer calls to your Client Service Department
  • Fewer redelivery costs for your company

A growth driver for your company

Your delivery service helps you stand out from your competitors. Standing out in this way will help you attract new clients.

It is also a great way to build client loyalty. A 2016 French Institute of Public Opinion (IFOP) survey on Consumer Expectations relating to Delivery showed that 96% of consumers would order again if the delivery went smoothly. That’s why a Star Plan delivery can be a real business asset for your company.

An automated and secure process

As soon as we take charge of your products, we take over and keep your client informed via successive automated notifications. This allows them connect with our secure delivery scheduling platform, available 24/7.

You can monitor the delivery process on your Port@il and you are automatically notified if your client does not respond. This enables you to react when needed.


  • Available for private courier
  • Selected on dispatch
  • No limit in terms of weight / number of packages
  • Compatible with our Star Care service for upper floor deliveries
  • Consignee data is fully secured, in compliance with the GDPR standard