
Heppner CUSTOMS
Simplify your procedures, accelerate your trade
Do you want to expand abroad, but customs and regulatory procedures are holding you back?
Do you import or export on a regular basis and you are looking for a customs expert to guarantee compliance and that your operations run smoothly?
With Heppner, customs formalities are a breeze thanks to our tailor-made support and proven expertise.
Count on excellence

Over 40
That’s how many customs experts we have, distributed throughout our network. They are local people with in-depth knowledge of local regulations.

AEO
Customs procedures are essential, but often complex and highly technical. A certified Authorised Economic Operator (AEO) since 2009, Heppner is acknowledged for its reliability and knowledge of international customs procedures.

100.000
Every year, we handle more than 100,000 customs declarations for you.
Shorten your delivery times

Centralised customs clearance
Save time with this Customs Authority-approved procedure. With this system, all your exporting and importing establishments are handled from a single office, simplifying and accelerating procedures.

Less physical and document inspections
Less time spent in customs clearance thanks to our direct connections with the Customs Authorities and immaculate presentation of your customs documents.
Optimise your budget
Our mission is to help you leverage the administrative niches associated with exporting or importing your products. Customs optimisation can take many forms, for example:

Bonded storage
Store your products close to your customers and pay customs duties only when your goods are actually sold.

Temporary schemes
Are you attending a trade show outside of the European Union? Do you need to send equipment to a construction site outside of the EU? Avoid unnecessary customs charges by choosing a temporary scheme.

Inward or Outward Processing
Do you ship your parts to non-EU sites for assembly? Do you then return your finished products to the European market? The inward processing principle is for you.
Comply with regulations
Switzerland
Trade with Switzerland is governed by specific customs procedures, as Switzerland is not part of the European Union. We facilitate all your trade with Switzerland by handling customs clearance, VAT management and optimising logistics flows for fast, secure transport.
United Kingdom
Since Brexit, trade with the UK requires more complex customs procedures. We offer integrated customs services, including customs declarations and processing of duties and taxes, as well as customised transport solutions to ensure the smooth flow of your shipments.
Georgia
Georgia benefits from a free trade agreement with the European Union, but customs procedures are still required. We take care of document management, bonded transit and secure transport to simplify your trade.
Serbia
Despite trade agreements with the EU, some goods require special customs handling. We take care of customs declarations, tariff preferences and multimodal transport management for you to ensure trouble-free shipping.
Norway
As a member of the European Economic Area but outside the EU, Norway applies special customs regulations. We support you in declaring goods, managing certificates of origin and paying local taxes to ensure smooth delivery.
Turkey
As Turkey is a member of the Customs Union with the EU, certain procedures are simplified, but goods are subject to strict controls. Our experts can take care of ATR certificates, customs declarations and the transport required for your business.
OTHER COUNTRIES (NON-EU)
We support you in all your customs operations for non-EU countries with our specialised services:
- Preparation of customs documents (EUR1, ATR…) to help you obtain exemption from customs duties.
- Simplified customs clearance procedures, for fast, efficient customs clearance.
- Handling of special schemes (bonded warehouses, transit, temporary admission etc.).
- Animal and plant health checks to guarantee compliance of your sensitive goods.
European Union
Trade within the EU is exempt from customs duties, but there are still reporting obligations (DEB, Intrastat, intra-Community VAT).
We optimise your logistics flows and guarantee that your operations are compliant.
- Declaration of Exchange of Goods (DEB)
- Declaration of Exchange of Services (DES)
- Handling of excise accompanying documents
Don’t let the complexity of customs procedures hold back your international growth.
Contact us today to optimise your trade flows.