Ad valorem insurance: Choose peace of mind
Control risks
Depending on the transport mode chosen and the delivery location, national legislation and international conventions (Geneva, Warsaw, Montreal and Brussels) set compensation ceilings that may not reflect the value of your products. To protect you against this risk, we propose freeing you from this regulation with a three-fold goal:
- increase the compensation ceilings, adapting them to your goods’ declared value;
- expedite the compensation process;
- improve your customer relations.
Lighten your administration load
With our ad valorem insurance offer, Heppner provides a simple solution to support you when the unexpected happens.
You don’t need to be an expert or take out specific insurance policies.
SPEED
This is the maximum number of days by which we aim to pay compensation.
Our goal is to reduce the impact of litigation on your financial and sales performance.
TRANSPARENCY
This is the number of minutes it takes to complete your application and upload the requested documents directly to your Heppner portal*.
Our goal is to give you complete visibility on your documentation’s completeness and processing.
* Only available in France.
EXCELLENCE
This is the number of years of experience accumulated by our Insurance team.
We have leveraged this expertise to select specialised, reliable brokers throughout Europe.
Our goal is to give you the benefit of our experience and our ability to negotiate directly with trusted service providers.
Satisfy your client
A lost or damaged order can cause serious harm to your business. This offer enables you to refund the order or prepare a new shipment, if necessary, safe in the knowledge that you will be fully compensated once the claim has been approved. But there’s no need to activate ad valorem insurance for all your shipments. You can do it on a case-by-case basis for your most strategic orders, without having to provide supporting documentation when taking out the insurance.
Simply declare your goods’ value when preparing your shipment. This valuation will provide the basis for compensation in the event of loss or damage.
Good to know: what risks are covered by ad valorem insurance?
We guarantee you comprehensive coverage against:
- Lost or damaged goods, for whatever reason.
- Unforeseeable events throughout the journey, from pick-up to delivery.
- Cases of force majeure.
