“Closer to go further”
More than just a tag line, it is the true signature of the Heppner brand, which is based on proximity and agility to offer each of its clients control and optimal performance of their Supply Chain.
Being close to our clients means we can provide customized services, in a business context, focused on increasing productivity, pooling resources and consolidation.
A key asset: relational proximity
In an ultra-connected world where client and consumer expectations are changing fast and where geopolitical complexity requires increasingly focused expertise and ever quicker reactions, relational proximity is a key asset. Heppner uses a decentralized management system to make this possible. Regional managers, branch managers and sales representatives know the specifics of each client account and have the flexibility needed to meet their requirements. They also have full authority to ensure that commitments are met.
Operational excellence and innovation at the heart of client satisfaction
- Service compliance guaranteed
- Surveys to measure satisfaction levels
- Permanent monitoring to improve the quality of our services
Our goal: a flawless user experience